Altus Learning Private Limited

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Privacy Policy

Altus Learning Private Limited (“Altus”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information through https://altuslearning.in/ and enquiries associated with this website.

1. Information We Collect

Depending on how you interact with us, we may collect:
– Your name, email address, telephone number, city and organisation.
– Your designation, school or institution details.
– Information you submit through enquiry forms, emails, applications or other communications.
– Recruitment information, such as your résumé and professional experience, if you apply for a role.
– Technical information, such as IP address, browser type, device information and website activity, where collected through our website technologies.
Please avoid submitting sensitive personal information or identifiable student records through general enquiry forms unless we specifically request them through an appropriate channel.

2. How We Use Your Information

We use personal information, as applicable, to:
– Respond to enquiries and requests.
– Explain our products, services and partnership opportunities.
– Arrange demonstrations, meetings and follow-up discussions.
– Provide services or administer an existing business relationship.
– Review employment applications.
– Maintain website security and improve website performance.
– Meet applicable legal obligations and address disputes.
Where we send promotional communications, we will provide an appropriate way to opt out. You may also contact us to request that promotional communications stop.

3. Sharing of Information

We may share information with:
– Authorised Altus personnel who need it for their work. – Service providers supporting website hosting, communications, customer relationship management and other business operations.
– Relevant group entities or service partners where necessary to respond to your enquiry or provide a requested service, with appropriate notice or consent where required.
– Authorities, advisers or other parties where disclosure is required by law or necessary to establish, exercise or defend legal rights.
Where an enquiry concerns a particular education brand or service, we will explain any relevant transfer of your information to a separate legal entity.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions and, where implemented, measure usage or enable third-party features.

[Before publication, insert the actual cookie/analytics tools used, their purposes, relevant durations and available controls. Remove references to technologies that are not used.]

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Any additional consent controls required for the technologies we use will be provided.

5. Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including managing enquiries, delivering services, maintaining necessary records and meeting legal obligations. We then delete or anonymise it, subject to applicable retention requirements.

6. Information Security

We implement reasonable organisational and technical safeguards appropriate to the information we handle. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Your Requests and Choices

Subject to applicable law, you may contact us to:
– Ask about personal information you have provided.
– Request correction of inaccurate information.
– Withdraw consent where processing is based on consent.
– Request deletion where applicable.
– Opt out of promotional communications.
– Raise a privacy concern.
We may need to verify your identity before acting on a request. Certain information may need to be retained to meet legal or contractual requirements.

8. Children’s Information

Parents, guardians and authorised school representatives should contact us for enquiries concerning children. Please avoid submitting a child’s personal information through general website forms.

Where a service involves children’s information, we will establish appropriate notices, permissions and safeguards for that service, including parental consent where required by applicable law.

9. External Websites

Our website contains links to other websites, including education brands and service platforms. Their information-handling practices may be governed by separate privacy policies. Please review the relevant policy before submitting information on those websites.

10. Updates

We may revise this Privacy Policy to reflect changes in our practices or applicable law. The updated version will be published on this page with a revised date. Where required, we will provide additional notice or obtain fresh consent.

11. Privacy Contact and Grievances

For privacy requests or complaints, please contact:

Altus Learning Private Limited
Privacy / Grievance Contact:
Designation:
Email:
Telephone:
Registered Office:

We will address privacy grievances within the period prescribed by applicable law, including within one month where the applicable 2011 information-technology rules require it.
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